1. Introduction
This Cookie Policy explains how EcomVault ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our Service. This policy should be read alongside our Privacy Policy, which provides more information about how we collect, use, and protect your personal data.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using our Service.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to recognize your device and store some information about your preferences or past actions. This enables websites to provide you with a more personalized experience and helps website owners understand how visitors interact with their site.
Important: We use cookies ONLY for essential service functionality. We do NOT use cookies for advertising or third-party tracking purposes.
3. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and maintain your session
- Security: To protect against fraud and unauthorized access
- Preferences: To remember your settings and preferences
- Performance: To understand how our Service is used and improve functionality
We do NOT use cookies to track your browsing behavior across other websites or to serve you targeted advertisements.
4. Types of Cookies We Use
4.1 Essential Cookies
These cookies are strictly necessary for the Service to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and website performance
- Remembering your login state
These cookies cannot be disabled as they are essential for the Service to work. They are typically set in response to actions you take, such as logging in or setting privacy preferences.
4.2 Functional Cookies
These cookies enhance functionality and personalization. They may be set by us or by third-party providers whose services we use:
- Remembering your preferences (language, region, theme)
- Storing your dashboard layout and settings
- Enabling enhanced features and personalization
If you disable these cookies, some features of the Service may not function properly, but the core functionality will remain available.
4.3 Analytics Cookies
We use analytics cookies to understand how visitors interact with our Service. These cookies help us:
- Understand which pages are most popular
- Identify errors and technical issues
- Improve website performance and user experience
- Measure the effectiveness of our features
All analytics data is anonymized and aggregated. We do NOT use analytics cookies to identify individual users or track behavior across other websites.
5. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our behalf:
- Authentication Providers: Cookies set by our authentication service to maintain secure sessions
- Payment Processors: Stripe may set cookies for secure payment processing (we never see your payment details)
- Infrastructure Providers: Our hosting provider may set cookies for load balancing and security
Our Commitment:
- We do NOT allow third-party advertising cookies
- We do NOT allow social media tracking cookies
- All third-party cookies are used ONLY for essential service functionality
- We carefully vet all third-party providers for privacy compliance
6. Cookie Management
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies stored on your device
- Block all cookies or only third-party cookies
- Set your browser to notify you when cookies are set
- Delete cookies when you close your browser
Instructions for managing cookies vary by browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
6.2 Cookie Preferences
When you first visit our Service, you may see a cookie consent banner. You can:
- Accept all cookies (essential cookies are always enabled)
- Customize your cookie preferences
- Reject non-essential cookies
You can change your cookie preferences at any time through your account settings or by clearing your browser cookies.
7. Impact of Disabling Cookies
If you choose to disable cookies, please be aware that:
- Essential Cookies: Disabling essential cookies will prevent you from using our Service, as they are required for authentication and security
- Functional Cookies: Disabling functional cookies may limit certain features, such as saved preferences and personalized settings
- Analytics Cookies: Disabling analytics cookies will not affect your ability to use the Service, but we will not be able to improve the Service based on usage data
Warning: Disabling essential cookies will prevent you from logging in and using our Service. We recommend keeping essential cookies enabled.
8. Cookie Retention
Cookies are stored on your device for different periods:
- Session Cookies: These are temporary cookies that are deleted when you close your browser
- Persistent Cookies: These remain on your device for a set period (typically 30-90 days) or until you delete them
- Authentication Cookies: These are typically valid for your session or until you log out
We regularly review and update our cookie retention periods to ensure they are appropriate for the purpose for which they are used.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending an email notification for significant changes (if you have an account)
Your continued use of our Service after any changes to this Cookie Policy constitutes acceptance of those changes.
